RukaDesk · RukaPay

Merchant KYC

For businesses accepting RukaPay payments. Choose formal or micro merchant and submit the relevant documents for Dorothy’s approval. No sign-in required.

Merchant category

Formal merchant requirements

Prepare the documents and information below for Dorothy’s review.

Download merchant requirements ↓

Business information

Certificate of Incorporation (URSB)
TIN
Trading licence
Form 8/20

Owner details

Valid National ID
Passport photo
Active phone and email

Payment setup

Bank account details or registered MTN or Airtel number

Business readiness

Smartphone, tablet or laptop
Internet access

Compliance

Signed RukaPay Merchant Agreement

RukaPay provides training, a QR code, a Merchant ID and dashboard access for 2 people. These are onboarding benefits, not documents to upload.

Merchant / business nameMerchant ID / registration number (optional)Your full nameYour contact email (for follow-up)Contact phone

Merchant KYC documents

Upload the merchant’s supporting documents. PDF, PNG or JPEG; up to 30 files, 3 MB total. You can combine related evidence in one PDF. Documents are private and accessible only to Dorothy and administrators.

Additional notes (optional)I am authorised to submit these merchant documents for KYC review.

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